By Dr. Margi Fox
"With so many ways to have instant access to another person, it's so important for each of us to think before we immediately react by thinking through the various possible intended and unintended consequences of your actions. Your thinking impacts your emotions and colors how you see your situation. Take your own emotional temperature and if it's high give yourself a timed "time out" to calm down the intensity of whatever you are feeling. That will give you the time you need to chill so that you can then think about your thoughts. Sometimes you realize that you were thinking about the situation incorrectly or may have overreacted all together. Other times you realize that your thinking was right on track but that you may need to figure out your next steps. If you didn't hit the send button on your phone or computer, or already called or shown up then you still have time to logically think through what you need to do to be effective in the situation. Have the confidence to be your own resource.
Here are some questions you may want to keep handy.
The key is to be effective and not reactive."